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Panastat Call Logging From Torkard Telecom
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Torkard telecom ltd can install PanaStat Platinum which gives you the power to take complete control of your telephone system and not only allows you to monitor how your system is being used, but also how cost effective it is for business. The software can analyse the data it takes from your business system reviewing individual departments, lines, extensions and every call. With PanaStat Platinum, you can limit costs and optimise the performance of your telephone system by- Analysing the most expensive calls
- Monitoring levels of incoming and outgoing calls
- Checking how quickly phones are being answered
- Making sure calls are not being missed
- Identifying abuse or misuse of the telephone system
- Ensuring sufficient telephone cover is provided at peak times
- Improving customer service via the telephone
- Setting up cost centres to make departments pay for costs
- Managing sales teams responsible for outgoing calls
- Supervising support teams responsible for incoming calls
- Viewing data remotely from a password protected internet site
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