Record is a comprehensive extension and line side recording solution packed with innovative features to search, record, play and archive calls. Leading edge web technologies ensure that Record is the most powerful yet easiest to use call recording solution available.
Torkard telecom install call logging systems from oak telecom a uk leading manufacturer, Report Oak's advanced new Call Logging product shows you how efficiently and effectively you are dealing with your customers and gives you the information you need to drive constant improvement. It's reporting capabilities are unrivaled; and are so comprehensive, flexible and easy to use that you will soon see measurable results throughout your business.
Record meets all your needs. Whether you need to capture and retrieve calls with the minimum of fuss for regulatory compliance or for business improvement through higher levels of customer satisfaction. It works with all technologies - ISDN, SIP and VoIP - in whatever combination you have chosen for your business and includes high level encryption.
Resolve Disputes
Find calls quickly and email an extract of the call to your client to confirm contract details
Demonstrate Compliance
For many organisations it is necessary to show that FSA rules have been followed
Monitor Quality
Review calls to ensure that all clients have been dealt with professionally at all times
Improve Performance
Work with staff to develop their telephone and telesales techniques
Share conference calls and online meetings with business colleagues
150 Common Lane - Hucknall - Nottingham - Nottinghamshire - NG15 6TG - Tel: 0844 8111 299| Company No: 6199706 Sitemap | Terms and Conditions
